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Bruce van Mook, general manager of Whistler Premier Accommodations, has put in place a Whistler Property Managers Association. The group has been going for about a year and he hopes to open it up to others in the accommodation sector in the coming weeks.
“The reason we started this is because there hasn’t been any co-ordinated effort,” he said, adding that there were no reports of problems over the weekend in the 300 or so properties Whistler Premier manages.
“Whistler Premier is actively trying to bring this to fruition and I am looking to expand membership to the hotel sector.”
In the years van Mook has been here he has seen a definite improvement in the May long weekend as the community has come together to tackle the issue.
“I think the May long weekends have improved and the enforcement measures taken by the RMOW and RCMP are working, in my view,” he said.
Crystal Lodge general manager Bryan Pilbeam wants to try and turn next year’s long weekend into a family themed event to head off trouble.
“We would certainly look to be part of a solution or a program to work towards a lasting and impactful strategy for next year, perhaps a family-focused event or weekend that would probably benefit the resort across the board,” he said.
The hotel had to call the RCMP to evict one room full of rowdies who disregarded hotel warnings to quiet down.
“It can be a very disconcerting thing for our employees to deal with this and the threatening personalities,” said Pilbeam, adding that the hotel even raised the age limit for booking this year.
At the Hilton, non-returning guests had to sign a noise and damage waiver to book in, all room guests had to register and pay accommodation rates, and ID was photocopied.
Guests who had booked in with parents’ or friends’ credit cards had to get proper authorization or were turned away, and rates were higher this year than last.
Security personnel were stationed at all entrances and exits so that un-registered guests could not be sneaked in.
“The majority of people we were dealing with were under the age of 25 and you have to put your foot down somewhere,” said Mark Munn, the Hilton’s room’s division manager.