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New seasonal staff officially welcomed next week

Survival guide highlights services and safety; Whistler Blackcomb emphasizes good choices



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The Whistler Survival Guide is available at the Whistler Blackcomb Foundation Centre in Spring Creek, at the library, at the visitor information centre, at orientation sessions and at other locations around town. "There's a big push the first couple of weeks, because we want to get it into people's hands," said Dickinson.

WB orientation

Whistler Blackcomb hires roughly 3,500 employees each winter to operate Whistler and Blackcomb Mountains and several other businesses around town. The hiring starts in March and April each year. This season WB will hire 850 to 900 new employees, including workers from Ontario, Australia, New Zealand, England, Ireland, Denmark and elsewhere.

Joel Chevalier, manager of Employee Experience at Whistler Blackcomb, said every new staff member gets a four-hour orientation. The main focus is the resort and things like customer service, but they talk about safety as well.

"Most of it is specific to working at Whistler Blackcomb, what they need to know and what our core values are, how everything works and their role in customer service," said Chevalier. "We talk about safety on the hill and in the community, and about making good decisions.

"And then, within our housing, the majority of employees who live there do a pretty thorough orientation with our house advisors. We have a house advisor on every floor of every building, and they talk about things like alcohol safety."

As well, Chevalier said that Whistler Blackcomb is working with other stakeholders including the RCMP and local bars and nightclubs to introduce a new program that would encourage friends to walk friends home.

"We can't change everybody's mind on some behaviours, but we can make sure everyone knows what's available and help them to make better choices," he said. "We don't want last year to happen again, it was awful to have to go through that."

Welcome Week

Whistler Welcome Week gets underway on Monday, Nov. 12 with a wide range of events for newcomers to the resort.

Monday — Pancake Breakfast, sponsored by the Millennium Rotary Club from 10 a.m. to noon at the Whistler Fire Hall #1. The cost is $3, with proceeds going towards Whistler Welcome Week. From 6:30 p.m., Millennium Place and The Escape Route are hosting a ski movie called Superheroes of Stoke. Tickets are $5, available at The Escape Route.

Tuesday — Volunteer Fair from 3 p.m. to 6 p.m., hosted by the Whistler Museum and Whistler Animals Galore encourages newcomers to get involved with the community. There's also a Games Night from 7 p.m. to 9 p.m. at the Whistler Public Library.