Treat workers right
For the last several weeks and months there
have been many articles and ideas on how to help the “struggling” economy, and
to be perfectly honest, it’s getting a little repetitive. So here’s a new slant
on an old idea.
While many proposals such as meetings and
political change are wonderful, it just doesn’t seem to be happening very
quickly, so I’d like to point out what everyone talks about but that doesn’t
get carried through.
It’s really quite simple, and it flows from a
letter two weeks ago headlined ‘We want Whistler to fail’. I was affronted at
first when I read this title, but the letter spoke a truth from a worker’s
viewpoint that many head honchos, management, and owners in Whistler need to
hear and act on.
It pointed out that many of the transient and
lower level workers in Whistler don’t feel respected in this community. They’re
making minimal wages, living in relatively poor conditions, and many are only
here for a short time. They are treated as indispensable and feel it too.
And yet they are the ones (most likely more
than 80 per cent of them) who are on the front lines interacting with tourists
in this town.
When everyone is wondering why the welcoming
feeling has gone from Whistler, I’d suggest looking at a grass roots level. If
workers are treated as indispensable and paid bare minimum wages (in an
expensive place) they are not going to give 100 per cent effort in their job,
or even close to it. These conditions cause resentment and don’t create a positive
atmosphere in this town.
People, whether they are tourists or workers,
will not be as likely to return to a place with this type of atmosphere.
Whistler is amazing for all it’s beauty but Whistler is about it’s people too
and the energy of everyone here.
So here’s a little tip that will help both
your own business and Whistler as a whole. Genuinely make workers feel valued
and appreciated (financially and otherwise), and they will pass that on to your
customers, giving Whistler the edge (that it used to have) to rise above the